About Drip Capital :
Empowering SMEs in Global Trade At Drip Capital, we’re redefining the future of cross-border trade financing for small and medium-sized enterprises (SMEs).

With the global SME trade market valued at a staggering $5 trillion, we’re on a mission to empower businesses in developing markets with the capital to scale internationally. No more red tape. No more slow, outdated processes. By harnessing cutting-edge technology, we make accessing trade financing fast, seamless, and hassle-free. Our goal is simple: to break down barriers, simplify the process, and fuel your international growth. With headquarters in Palo Alto, California, and offices in India and Mexico, Drip Capital is perfectly positioned to serve the rapidly growing needs of SMEs across emerging markets.

Backed by top investors including Accel, Peak XV, Wing VC, Sequoia India, Y Combinator, GMO, SMBC Japan, Barclays, and IFC, we’re driving the future of trade finance. With over $7 billion facilitated across more than 10,000 buyers and sellers in the past seven years, Drip is creating new pathways to global business growth

About the Role:
We are looking for a strategic Product Manager with 4–5 years of relevant experience in the financial services domain (preferably banks, NBFCs, or fintechs). This role is focused on the non-technical aspects of product management — including strategy, process design, and operational alignment — and is best suited for professionals with an MBA or similar background who have worked across cross-functional teams to improve product delivery through process excellence rather than engineering execution.

Key Responsibilities:

• Own and maintain Product SOPs across all product lines ensure documentation is current, accurate, and aligned with internal standards.

• Conduct regular reviews of product operations to ensure processes are being followed and are delivering intended outcomes.

• Identify process gaps or inefficiencies in the product lifecycle, develop and drive strategic initiatives to enhance operational robustness.

• Liaise with cross-functional teams including Operations, Risk, Customer Experience, and Compliance to ensure product integrity and alignment with business goals.

• Ensure governance and internal alignment for any new process or product initiatives, including stakeholder buy-in and rollout planning.

• Support leadership with insights on product performance and strategic opportunities for improvement based on ground-level process analysis.

What We’re Looking For:

• 4–5 years of experience in product management with a focus on strategy, operations, and process design.

• Prior experience in banks, NBFCs, or fintechs is a must.

• Strong documentation, stakeholder management, and analytical skills.

• Comfortable managing product roadmaps from a business and operations perspective rather than a technical or engineering one.