About Drip Capital
We are a US-based fintech company revolutionizing global trade for SMEs. At Drip Capital, we’re
redefining the future of trade finance and facilitation, empowering small and medium-sized
enterprises (SMEs) to scale internationally with ease.
With the global SME trade market exceeding $5 trillion, our mission is to provide businesses in
emerging markets with seamless access to capital—eliminating red tape and outdated processes. By
leveraging cutting-edge technology, we make trade finance fast, efficient, and hassle-free. Beyond
financing, we simplify trade and sourcing, helping SMEs navigate global markets effortlessly.
Headquartered in Palo Alto, California, with offices in India, Drip Capital is strategically positioned to
meet the evolving needs of SMEs in emerging markets.
Backed by top investors—including Accel, Peak XV, Wing VC, Sequoia India, Y Combinator, GMO, SMBC
Japan, Barclays, and IFC—Drip has facilitated over $7 billion in trade across 10,000+ buyers and sellers.
As we continue to grow, we remain committed to transforming global trade for SMEs worldwide.
Role Overview:
The Import Operations Executive will be responsible for managing end-to-end import operations,
ensuring timely customs clearance, regulatory compliance, cost optimization, and seamless coordination
with multiple stakeholders to support uninterrupted domestic sales operations.

Key Responsibilities:
● Manage end-to-end import operations including shipment planning, tracking, and customs
clearance to ensure uninterrupted supply for domestic sales.
● Handle high-volume and high-value import documentation such as invoices, packing lists, BL/AWB,
COO, insurance, and regulatory certificates with high accuracy.
● Ensure compliance with customs regulations, DGFT requirements, and other applicable import laws
to mitigate duty and compliance risks.
● Monitor and control risks related to customs duty, demurrage, detention, delays, and pilferage.
● Coordinate with customs brokers, freight forwarders, shipping lines, warehouses, overseas
suppliers, and internal teams (finance, sales, planning).
● Negotiate with CHAs, freight forwarders, and shipping lines to achieve cost savings through
optimized freight rates, reduced demurrage/detention, and faster clearance.
● Track shipment timelines proactively and resolve operational issues to avoid delays and additional
costs.
● Prepare and maintain import MIS, cost reports, and documentation records for audits and
management review.

● Support process improvements to enhance clearance speed, cost efficiency, and compliance
accuracy.

Required Qualifications:
● Bachelor’s degree in commerce, Logistics, Supply Chain Management, or a related field.
● 2-3 years of experience in import operations, customs clearance, or international logistics.
● Strong knowledge of import documentation, customs procedures, HS classification, and duty
structures.
● Experience managing high-value shipments with exposure to cost and risk control.
● Proven ability to coordinate with multiple external and internal stakeholders.
● Strong negotiation skills for freight, clearance, and logistics cost optimization.
● High attention to detail with strong compliance and risk-management orientation.
● Good communication skills and ability to work under pressure in a fast-paced environment.
● Working knowledge of ERP/SAP or logistics management systems preferred.
Why Join Us?
● Be part of a rapidly growing fintech company revolutionizing trade finance and empowering global
SMEs
● Lead a high-impact team with the opportunity to shape the future of collections and risk servicing
● Competitive compensation, benefits, and a collaborative work environment
● Drive innovation in the collections function, contributing directly to the company's growth and
success