About Drip Capital
We are a US-based fintech company revolutionizing global trade for SMEs. At Drip Capital, we’re redefining the future of trade finance and facilitation, empowering small and medium-sized enterprises (SMEs) to scale internationally with ease.
With the global SME trade market exceeding $5 trillion, our mission is to provide businesses in emerging markets with seamless access to capital—eliminating red tape and outdated processes. By leveraging cutting-edge technology, we make trade finance fast, efficient, and hassle-free. Beyond financing, we simplify trade and sourcing, helping SMEs navigate global markets effortlessly.


Key Responsibilities:
● Manage end-to-end import operations including shipment planning, tracking, and customs clearance to ensure uninterrupted supply for domestic sales.
● Handle high-volume and high-value import documentation such as invoices, packing lists, BL/AWB, COO, insurance, and regulatory certificates with high accuracy.
● Ensure compliance with customs regulations, DGFT requirements, and other applicable import laws to mitigate duty and compliance risks.
● Monitor and control risks related to customs duty, demurrage, detention, delays, and pilferage.
● Coordinate with customs brokers, freight forwarders, shipping lines, warehouses, overseas suppliers, and internal teams (finance, sales, planning).
● Negotiate with CHAs, freight forwarders, and shipping lines to achieve cost savings through optimized freight rates, reduced demurrage/detention, and faster clearance.
● Track shipment timelines proactively and resolve operational issues to avoid delays and additional costs.
● Prepare and maintain import MIS, cost reports, and documentation records for audits and management review.
- Support process improvements to enhance clearance speed, cost efficiency, and compliance
accuracy.

Required Qualifications:
● Bachelor’s degree in commerce, Logistics, Supply Chain Management, or a related field.
● 2-3 years of experience in import operations, customs clearance, or international logistics.
● Strong knowledge of import documentation, customs procedures, HS classification, and duty structures.
● Experience managing high-value shipments with exposure to cost and risk control.
● Proven ability to coordinate with multiple external and internal stakeholders.
● Strong negotiation skills for freight, clearance, and logistics cost optimization.
● High attention to detail with strong compliance and risk-management orientation.
● Good communication skills and ability to work under pressure in a fast-paced environment.
● Working knowledge of ERP/SAP or logistics management systems preferred.

Why Join Us?
● Be part of a rapidly growing fintech company revolutionizing trade finance and empowering global
SMEs
● Lead a high-impact team with the opportunity to shape the future of collections and risk servicing
● Competitive compensation, benefits, and a collaborative work environment
● Drive innovation in the collections function, contributing directly to the company's growth and success