Director - Risk Servicing (Collections)

Mumbai, Maharashtra, India | Growth India | Full-time

Apply

Job Role : Build strategy to maintain Drip’s portfolio & timely recovery from global clients on receivable finance(RF) & SCF, identification of issues causing delay, corrective action to reduce overdue and delinquency management through recovery action on early stress or distressed accounts.

Responsibilities include:

  • Lead and manage a global collections team to optimize debt recovery processes

  • Develop and implement effective collections strategies on a global scale

  • Maintain positive relationships with clients while minimizing delinquencies

  • Utilize data and performance metrics to analyze and provide insights for continuous improvement

  • Work closely with regional teams and cross-functional departments to address unique challenges and contribute to policy development

  • Mentor and motivate team members, fostering a high-performance culture

  • Navigate international regulations and ensure compliance in diverse markets

  • Play a key role in enhancing the overall efficiency and effectiveness of global collections efforts

 

What we look for:

  • Prior experience in lending business or structured finance is preferred

  • Track record of developing and implementing successful global collections strategies to optimize debt recovery processes

  • In-depth understanding of international regulations related to collections and a proven ability to ensure compliance in diverse markets

Skills:

  • Excellent communication and drafting skills

  • Strong analytical skills for data-driven decision-making

  • Exceptional communication and influencing skills with a focus on clarity and conciseness

  • Entrepreneurial mindset to get things done

  • Humble, open to feedback and collaborative